Have your problem been solved? Please log in again. “I have a Samsung USB 128GB flash drive stored with some MP4 videos and MP3 music. Modern television sets enable consumers to watch videos and listen to music directly from their USB drives. The USB drive will have been wiped clean by now. If the number exceeds, delete some files and try again. Cold boot the TV. Hi . When you copy or move the folder (s) to your USB flash drive do not place it in a sub folder. The following paragraphs provide two back up plans if you find a problem unsettled. If the above troubleshooting steps didn't help send a private message to any moderator to set up service if your device is within the 1-year warranty. All other tvs work easily with the subtitles However, many users find that Samsung TV can play most MKV movies, while some certain MKV files not playing on Samsung TV. This is a major issue since i download a lot of movies or tv shows n i use usb to watch them on the tv. I use USB drives all the time on the tv and just today it has stopped working. PC issues and remove viruses now in 3 easy steps: Got an old USB flash drive? Let’s get to know them one by one. I have an HD Flat Screen TV and when I turn it on it says NO SIGNAL. But what’s wrong with my Samsung Smart TV? After that, update the firmware on your TV and then format your USB drive in FAT32. Our channels do not have CC . This is the easiest possible fix for the internet connection problem on … Please note that this behavior revert all settings to factory default, including picture and sound settings, channel menu settings, clock and timer settings, etc. If you're out of warranty, use the following link to locate a service center in your area: If you have an older Sony TV (From before 2013) then you may detect that small USB flash devices work fine, but not using large external USB devices. The login page will open in a new tab. Then, click Yes to confirm the operation. • If a USB device connected to the TV is not recognized, the list of files on the device is corrupted or a file in the list is not played, please connect the USB device to a PC, format the device … Press “Menu” on the remote, then select the “Support” menu. When I connect the USB stick on my Samsung Smart TV, the USB is detected but I can neither play MP4 from USB, nor play music on the TV. Once the update took place in late febuary, all voice features and call features stopped working. 1. Step 2: Type the following commands in … Find how to format Samsung USB drive properly. You'll know the TV is in standby because the red remote control sensor light will be on despite the TV screen being off. Sometimes, the build-up of dust on ports can cause minor problems to the connection. Reset Smart Hub on your TV. 2. Through a USB port slapped into its rear side, a smart TV lets users review the previous episodes of The Walking Dead from their external storage device. If you know another workaround for a faulty USB device-TV connection, please let us know in the comments section below. 4. 2. Music and Map features work, but no voice or phone. Solved: Samsung Smart TV USB Flash Drive Not Working 1. 4. Check for loose or broken internal connections. There have also been some reports of adapters working on one device but not the other. Two Solutions to Format Toshiba External Hard Drive to FAT32, LG TV not Recognizing USB Flash Drive| Fixed, Fixed: Samsung USB Device Not Recognized in Windows 10/8/7, Solved: Samsung Smart TV USB Flash Drive Not Working. 2. 3. There are multiple USB drives connected to Samsung TV. To solve the problem, you can start from two aspects, USB flash drive and Samsung TV itself. how to solve the usb connection error in tv 2017 how to solve the usb no signal or device inactive error in led tv error no. Right click the flash drive and select Format Partition. All these limitations for the AVI video format for Samsung TV USB port playback mean you may need to convert or re-encode some video files to watch them on your Samsung TV. The Samsung TV may not be able to recognize your USB drive or read files on the device if it is connected in that way. You may also not strange to No Content Found in Samsung TV now and then. Fix PC issues and remove viruses now in 3 easy steps: This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. The default code will be 0000. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Check the status of the USB ports on your TV and ask for a repair service from the manufacturer if the ports are in bad condition. Another probable cause that can prevent USB devices from working properly on a TV is the outdated firmware. Select Support > Self Diagnosis and navigate to Reset and press Enter on your remote control. From what I can gather, for your monitor to work with Samsung Dex, it needs to be HDMI-ready and support 16:9 ratio, with a minimum resolution of 1600×900. I unplug and re-plug the USB to TV only to find it cannot be recognized even. If you require help for the products purchased from US, Kindly visit Samsung US support section and for other countries, kindly contact your local Samsung Subsidiary. The TV will ask … Now that you have the firmware downloaded and moved to your USB flash drive, you are ready to use the USB to update the firmware on your TV. If you have an app that is freezing, not loading, missing, or crashing, you should: 1. One possible cause for the USB device not working on TV is the burnt out ports. Connect USB device to Samsung TV with a USB extension cable. 01 error no. so think twice before you leap. Editor’s Note: This post was originally published in December 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness. If Samsung Dex is not working on your current monitor, test it with another one, or a TV. Power On Samsung TV and press the Menu button on the TV remote control. Otherwise, look for the updated TV firmware from the manufacturer’s website and refer to the Readme file. Right click the drive and select Format Partition at main interface. AOMEI Partition Assistant Standard is a free Samsung USB format tool that allows you to format both Samsung TV USB flash drive and other brands USB drive you used for the TV to desired file system, such as exFAT, FAT32, NTFS, Ext2 and Ext3. Power On Samsung TV and press the Menu button on the TV remote control. Check if the drive has been detected and locate it in, Right-click the USB drive in question and click. After acquiring possible reasons for USB not working on Samsung Smart TV, you may know how to solve some troubles by yourself. Step 1: Open diskpart program. Select Support > Self Diagnosis and navigate to Reset and press Enter on your remote control. Update the TV's software. The list of files is corrupted or a file in the list is not played. I have not seen this before as my CABLE BOX is connected and turned ON. More often, you will need to format your USB device in FAT32 or exFAT as most TV sets require these file systems. They all have embedded subtitles.. Not a seperate srt file, i did not try with srt . Also, on older TV models, the USB drive won’t be automatically detected and you’ll have to open it manually. Feel familiar with described situation? A month ago, I purchased A 65-inch KS8500 TV along with a Bose SoundTouch 300 Soundbar, and everything was working fine until I attempted to use HDMI ARC instead of Optical Audio. USB flash drive should be connected to Samsung TV via its USB port directly. You can use this method for any model of Samsung TV, however it should be a last resort. 3. The TV would no longer control my Amazon Fire TV and my Android TV Box, so I … Too many files and folders on USB drive, so some files cannot be opened. It is suggested to try USB formatting in the first place. I had a Galaxy S7 Active that was working prior to the January or Febuary revision to Android Auto. But this type of storage stick can be problematic at times when it stops working on your TV. It appears that many TV brands do not support this type of format. • If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the devices. Before you do so, be sure to transfer all the files stored in the USB drive to a backup location for later retrieval. Any help would be appreciated.”. Install and run AOMEI Partition Assistant on that computer. The last stage of troubleshooting is to run the built-in sound diagnostic test in Samsung TV’s support menu. Also, make sure that the ports are free from dust. Therefore, you need to perform Samsung TV USB drive formatting. This should only take about 5 seconds. After logging in you can close it and return to this page. Anyway, to solve Samsung Smart TV USB not working, different situations needs different solutions. Tip: All data will be lost on the USB drive, so it is suggested to backup files to a safe place. Samsung Smart TVs are loaded with many popular apps like Netflix, YouTube, Xfinity, Amazon, and HBO Max. Fix Restart Your Samsung TV. USB devices that use high-power input should be connect to the USB [5V, 1A] port. Most USB devices you get now is formated as NTFS, and this disk format will not work on older Sony TV like KDL-40EX500. 20 great ideas on how to use it, How to recover deleted files from USB flash drives, 10 best USB flash drives today: Number 3 is the safest. Without further ado, let’s jump in and look at what we think could help get your USB working back on your TV. In addition, AOMEI Partition Assistant is all around partition manager that can fix Windows 10 not detect second hard drive issue. Here we will try to provide some solutions to these problems. I connect the Samsung USB to my Windows computer to see if the USB alive. My TV is a very new Samsung 55ES800 hooked up through a Samsung HWF sound bar. To make flash drive usable on Samsung Smart TV, you can format it completely. 2. With the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in. Under that situation, you need to format the USB flash drive completely and place another file to try again. After you have done so, perform the following: Note, however, that a drive formatted in FAT32 will limit the total size of files you can store to 4GB and below. Make sure you have installed the latest firmware on your TV. If not, please input query in the search box below. Not necessarily true. Go to your Source options on the TV and browse to USB/Media device and choose it manually. To fix Samsung USB device not recognized malfunction problem, connect Samsung USB drive to computer via USB port. Plug the memory stick into a USB port on a computer that runs the Windows operating system. TV won’t recognize USB flash drive when you try to play MP4 media file? You can put the TV in standby by turning it off with the remote control. Why would that happen and how do you get out of those troubles? Note: If the issue still persist, kindly Reset TV to factory settings. If it is in a sub folder the TV will not be able to find the firmware. Free download to have a try. Up until now the Anynet+/ARC was working great. Depending on the make and model of your Samsung TV, this test may be found in different places in the menu structure, but you should be able to find it regardless. 1. I have tried using different pen drives, hard drives, etc and the USB option is not even appearing on the sources. 3. Most USB drives are shipped in the NTFS file system by default. No matter Samsung USB won’t be recognized or not working in Samsung TV, following reasons could be the main obstacles. If you find it is not the problem of connected USB drive, you may need to consider reset Samsung TV to factory state. And then, restore the data to USB after formatting. Standard USB to HDMI Adapter. When you find Samsung TV won’t play MP4 from USB drive, you may access the MP4 from Media instead of play it from USB directly. The good thing is it can be recognized by Windows OS and all data are intact. See if you’re in one of them. If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the devices. Instead of seeing the full picture, users only see a small portion as the screen is obscured by two large black rectangles coming from the corners. In that case, the TV may not be able to recognize some or all the drives. One way to test this is to insert your USB device and … 2. The quickest way is to check your TV’s ports and make sure they are fine. It happened for all the videos i tried.. Connect the USB drive to a Windows machine (Windows 10/8.1/8/7/XP/Vista supportable). There have been reports from users of adapters working on one port but not the other. How can I repair a USB drive that doesn’t work on my TV? In general, QLED and SUHD TVs support FAT, exFAT, and NTFS file systems, while Full HD TVs support NTFS (read only), FAT32 and FAT16. And broadly speaking, AVI format/codec incompatibity lies in the major cause of Samsung TV not playing AVI videos. 3. Click the File system dropdown menu to see the list of file systems available and choose FAT32 or … We’ve taken the time to dig through some of the possible solutions to this problem. There are two ways to cold boot your TV. At this page, specify Partition Label, choose File System accordingly and select Cluster Size if you want to. This should only take about 5 seconds. USB devices that use high-power input should be connect to the USB [5V, 1A] port. If a USB device connected to the TV is not recognized, the list of files on the device is corrupted or a file in the list is not played, please connect the USB device to a PC, format the device … Delete the app from the TV and download it again. With the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and on again. Problem 3: YouTube Not Working on Samsung TV due to Internet Protocol Settings Some Samsung smart TV users can access YouTube, only to find that the video doesn't load or stream properly. If there is nothing wrong with it, try the second method. 6- Re-plug the TV's power cord back into the wall outlet and check the TV. Incorrect file system of USB storage. I have a samsung ps43f4500 43", I have had it over a year and a half, never had a single problem with it. And below are some FAQs quoted from some forums: "My Samsung TV won't play certain mkv files it's maybe 1/20 mkv files. The maximum number of files and folders saved on a USB storage should be less than 4000 (Full HD TVs) and 8000 (QLED and SUHD TVs). While some monitors aren’t compatible with the mode, most TVs are compatible. With the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and on again. Confirm the result and then click Apply > Proceed to execute formatting. You should be fine using the HDD 2 amp socket on the TV that is marked for Hard drives. Tip: The Samsung TV may turn off and on several times. Samsung Smart TV USB not working, viz. With netflix it works fine like normal. In most cases, a dusty or a faulty USB port is the cause of the issue. Retrieve the files you transferred to a backup storage and check if the USB drive now works on TV. Free download, install and run AOMEI Partition Assistant. The TV will ask for a Security PIN. 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