... the repair … Christy for Model Number RS25J500DSR/BY 01. The unit dispenses water, but will not dispense ice. The reason for the call was that the ice build up under and around the ice bucket froze it in place. etc., it turns out that one of the two wires going to the ice switch on the door, (the one you press to get ice), was cut. SAMSUNG DA82-02367A Refrigeration Appliance Clip Genuine Original Equipment Manufacturer (OEM) Part. Your ice maker may not be creating ice if the water pressure is too low. I am assuming that the motor should turn the auger. The ice dispenser motor turns the auger that pushes the ice down the dispenser chute. An ice maker auger is the spiral-shaped part located in the ice maker bucket. Not sure which part to purchase I took a gamble on this part and sure enough that fixed the problem. When ice has formed and it's ready to leave the bucket, the auger rotates to move it forward. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. A wire? Push on the ice dispensing lever as you watch the auger motor at the back of the freezer. If you hear the motor, make sure the blades are turning Pull out the ice bin, leave door open, press the door switch so it thinks the door is closed then activate the ice dispenser. Help.... Jake Appliance Tech - … (11) 11 product ratings - DA97-12540A Samsung Refrigerator Case Ice Maker Auger Motor Assembly. Level the ice 3. … SAMSUNG SRS583HDF auger ice maker Link: Open Part: 2014-09-07 14:59:07: SAMSUNG Srs583hdp Ice bin Price and Availability, Customer Enquiry - SSDA9705081G 2014-12-18 08:25:14: Brand: SAMSUNG: Model: Srs583hdp: Desciption: Ice bin: Date: ... ice maker not turning: Replacement: SAMSUNG srs583hdp NTGNO16TE18811 sankyo ice block maker moter Link: Open Part: 2017-04-04 14:11:17: … Already ordered? Refrigerator ice makers can sometimes get stuck or stop working due to various reasons. The ice maker and auger assy (has heated drain tube) have been replaced. etc., it turns out that one of the two wires going to the ice switch on the door, (the one you press to get ice), was cut. ... ice accumulation just above the fan had actually stopped the fan from turning. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! When researching this I was mostly lead down the path to replace the ice maker - thinking the electronics where keeping the auger from turning and dispensing ice but eventually I ran across these other part options and read that the auger might not be operational due to the ice maker lever in the door not depressing the auger engage button. If the auger turns freely, use a multimeter to test the auger motor for continuity. If the auger is not turning you should first verify the motor is operating. SAMSUNG AUGER ASSEMBLY DA97-11889B FROM RS265TDRS REFRIGERATOR. If you hear the motor, make sure the blades are turning Pull out the ice bin, leave door open, press the door switch so it thinks the door is closed then activate the ice dispenser. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. To fix this problem, please perform the following: ... please turn it off and try to dispense ice again. Unplug the refrigerator before replacing the motor.-RR. Remove power from the appliance before performing this test. Shipping all 7 days! Click on the video to find out more: An unanticipated problem was encountered, check back soon and try again Other options New and used from $49.99. The ice maker dispensing auger in the refrigerator freezer top compartment will not turn on. Would anyone have any suggestions? If reset button is pushed, mold rotates about 180 degrees, but ice does not release from mold, which then … The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the freezer. When this happens the ice maker area doesn't get enough air circulation to keep it cold enough. If there is actually formed ice in the mold, you may want to look into the ice â ¦ If your Whirlpool, Kenmore, Kitchenaid, or … If the motor is not operating then you can check it for continuity with a multi-meter. If the motor jumps slightly, but fails to turn, chances are the motor is frozen from moisture. $80.00. ©1999 - 2021 AppliancePartsPros.com®. So first, here again are the steps for defrosting your Samsung Ice Maker using the control panel on the front of your fridge: On the front panel display, press the Energy Saverand Refrigeratorbuttons at the same time for 8 seconds. The ice maker and auger assy (has heated drain tube) have been replaced. However, if you discover that the ice maker is on, but not actually making ice, you may need a repair. To measure the amount of pressure, please perform the following: ... After you have dispensed or used some of the ice, the auger in the ice bucket will distribute the remaining ice cubes evenly throughout the ice bucket ... so the ice maker will not turn off. Green led will not come on. The reason for the call was that the ice build up under and around the ice bucket froze it in place. Help.... Jake Appliance Tech - … If the machine is still making ice but dispensing water instead of the ice you are having an issue with the control panel on the ice maker. The switch would be activated by pressing the plunger in, and can be found behind the user interface. As a result, the dispenser will not dispense ice. If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. ... ice accumulation just above the fan had actually stopped the fan … In the event of a frozen ice bucket, some troubleshooting may be needed, and service may be required. Would anyone have any suggestions? The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. This video provides step-by-step repair instructions for replacing the ice maker auger drive coupling on a Whirlpool refrigerator. If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. The auger motor spins the auger blade and pushes the ice through the dispenser chute. The solenoid pulls the ice crusher up but the auger will not turn even after replacing motor. If the machine is still making ice but dispensing water instead of the ice you are having an issue with the control panel on the ice maker. If the ice maker is turned off, it won’t make ice. When researching this I was mostly lead down the path to replace the ice maker - thinking the electronics where keeping the auger from turning and dispensing ice but eventually I ran across these other part options and read that the auger might not be operational due to the ice maker lever in the door not depressing the auger engage button. In the event of a frozen ice bucket, some troubleshooting may be needed, and service may be required. The assembly itself was not really the problem, which … Start doing it yourself with the confidence that comes with 100+ years of experience. The gaps around the ice maker area have been sealed. I couldn't have replaced this part if not for the user input - READ MORE options - I removed the single screw as recommended and focusing only on the lighted part of the panel. 4.5 out of 5 stars (8) 8 product ratings - SAMSUNG AUGER ASSEMBLY DA97-11889B FROM RS265TDRS REFRIGERATOR. Nikki, when you press your glass on dispenser do you hear anything? Turning the ice maker off during times where you don’t need as much ice can help prevent a lot of problems above. Answer Christy, the microswitch DA34-00011B would need to be tested while activated. Other options New and used from $49.99. I couldn't remove it to try and clear the ice. The unit dispenses water, but will not dispense ice. You can use a multimeter to test the motor for continuity. I simulate the door being closed by pushing the door button in. ... ice accumulation just above the fan had actually stopped the fan from turning. If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. If only one dispenser part is not working, test each of the dispenser components before testing the control board. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. $80.00. The instructions below from DIYers like you make the repair simple and easy. When ice has formed and it's ready to leave the bucket, the auger rotates to move it forward. 2 new & refurbished from $117.00. The water comes into the ice maker and freezes right in the water intake. Could it be a plug? Unjam the ice tray 4. Samsung DA97-15217A Assy ICE Maker. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor. Nikki, when you press your glass on dispenser do you hear anything? To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. Let us know if the hair dryer does the trick. The solenoid pulls the ice crusher up but the auger will not turn even after replacing motor. If there is actually formed ice in the mold, you may want to look into the ice … If one of the dispenser switches is defective, the dispenser will not work. If your ice maker is making ice but not dumping it, it is likely a bad connection (on the end of the ice maker once you get it removed, ... Why is my Samsung fridge not dispensing ice? If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. In addition, check the dispenser actuator pin to ensure that it moves freely. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. The ice trap door opens properly, the light on the touch pad display comes on when you select Ice, the unit makes ice, but the auger does not turn on. If there is actually formed ice in the mold, you may want to look into the ice â ¦ If your Whirlpool, Kenmore, Kitchenaid, or … So first, here again are the steps for defrosting your Samsung Ice Maker using the control panel on the front of your fridge: On the front panel display, press the Energy Saverand Refrigeratorbuttons at the same time for 8 seconds. Take the ice bin out again, then use a hair dryer on the auger motor for awhile, the auger motor made have frozen water condensation that re-froze in it. If the dispenser door motor is defective, the dispenser door won’t open. If reset button is pushed, mold rotates about 180 degrees, but ice does not release from mold, which then … With the ice cleared, ice maker and auger assembly removed, ... it does not turn. Hold times are long. Ice cubes may have piled up in the bin and cause the ice maker to turn off. The ice maker is functioning and after getting ice thru the door, all of a sudden the ice bucket auger will not turn off. If it moves freely, the motor may not be functioning correctly. After much checking of switch on dispenser, processor board, relays on board. After much checking of switch on dispenser, processor board, relays on board. I can see several switches in parts explosion but: 1. Although many newer augers are made of plastic, older ice makers have metal augers. I can see several switches in parts explosion but: 1. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. If the auger is not turning you should first verify the motor is operating. The ice trap door opens properly, the light on the touch pad display comes on when you select Ice, the unit makes ice, but the auger does not turn on. The dispenser actuator interacts with the dispenser switches, which power the auger motor and other dispenser components. If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. I replaced the auger motor and solenoid valve, but still does not work. As a result, the dispenser will not dispense ice. Result is soft ice and often ice maker stops making ice. My GE icemaker works but the auger doesn't turn anymore when I press the front panel button to dispense ice. (11) 11 product ratings - DA97-12540A Samsung Refrigerator Case Ice Maker Auger Motor Assembly. $26.99. This is a side-by-side 596.95508200 and the auger will not shut off. If the auger turns freely, use a multimeter to test the auger motor for continuity. Samsung DA97-12317A Refrigerator Ice Maker Assembly Genuine Original Equipment Manufacturer (OEM) Part. The motor/gear box normally makes enough noise that you can hear it with the freezer door closed. $25.90 shipping. or Best Offer. My ice maker dispenser is not working. The ice dispenser motor turns the auger that pushes the ice down the dispenser chute. SAMSUNG AUGER ASSEMBLY DA97-11889B FROM RS265TDRS REFRIGERATOR. The instructions below from DIYers like you make the repair simple and easy. The freezer is not cold enough for complete ice cube production. The switch would be activated by pressing the plunger in, and can be found behind the user interface. We're open and continuing to ship packages. When I push the ice dispensing button, the freezer makes a short, faint humming sound for a second. This is a side-by-side 596.95508200 and the auger will not shut off. I am still troubleshooting the root cause of the problem, and I now know that neither the ice maker and the Case-fan auger assembly is the problem. We had a service call in November, real good tech, did things by the book, worked remotely with service resources to diagnose and fix. Samsung DA97-12317A Refrigerator Ice Maker Assembly Genuine Original Equipment Manufacturer (OEM) Part. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor. The auger motor spins the auger blade and pushes the ice through the dispenser chute. SAMSUNG SRS583HDF auger ice maker Link: Open Part: 2014-09-07 14:59:07: SAMSUNG Srs583hdp Ice bin Price and Availability, Customer Enquiry - SSDA9705081G 2014-12-18 08:25:14: Brand: SAMSUNG: Model: Srs583hdp: Desciption: Ice bin: Date: ... ice maker not turning: Replacement: SAMSUNG srs583hdp NTGNO16TE18811 sankyo ice block maker moter Link: Open Part: 2017-04-04 14:11:17: … - great information! The water comes into the ice maker and freezes right in the water intake. thats possible ,,, use a hair dryer and warm up the auger motor and keep trying the dispenser and if the fork on the motor starts to turn and hold in on the lever for a few minutes to loosen it up but if it never starts to turn then replace the motor / thanksi will be off line for rest of the day to take my insulin and rest up so if you need more information please ask now or please hit the accept button … Unjam the ice tray 4. Green led will not come on. The front panel works fine for dispensing water. ... Samsung ice maker in a RB215LABP does not release ice into the bin below. Ice cubes may have piled up in the bin and cause the ice maker to turn off. I temporarily externally wired the fan supply and feedback line to monitor power to the fan, and feedback from it and confirmed that the unit is being driven properly, so that isn't the problem either. Click on the video to find out more: An unanticipated problem was encountered, check back soon and try again I thought for sure it was the motor and replaced it. If the dispenser actuator is broken, it may not activate the switches properly or at all. ... Our Samsung ice maker in our French door refrigerator is not working properly. Samsung DA97-15217A Assy ICE Maker. It is more likely that a single part has failed. Turning the ice maker off during times where you don’t need as much ice can help prevent a lot of problems above. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor. The upper ice maker on the model listed above forms ice above the fan in the auger assembly. If the ice maker is making ice, and the ice bin is full and the ice isn’t frozen together, when you press your cup for ice, a switch will click and the auger motor should start turning. Thank you. These metal augers typically are chrome plated. $17.75 … A short? ... Samsung ice maker in a RB215LABP does not release ice into the bin below. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor. If the control board is faulty, it may stop supplying power to the entire dispenser system. Use a multimeter to test the power … To fix this problem, please perform the following: ... please turn it off and try to dispense ice again. As a result, the dispenser will not dispense ice. The dispenser switches send voltage to the dispenser. … Answer Christy, the microswitch DA34-00011B would need to be tested while activated. I am still troubleshooting the root cause of the problem, and I now know that neither the ice maker and the Case-fan auger assembly is the problem. If your ice maker is making ice but not dumping it, it is likely a bad connection (on the end of the ice maker once you get it removed, ... Why is my Samsung fridge not dispensing ice? With the ice cleared, ice maker and auger assembly removed, ... it does not turn. The ice maker dispensing auger in the refrigerator freezer top compartment will not turn on. Could it be a plug? All rights reserved. The water inlet line to the refrigerator should be checked for function first. These metal augers typically are chrome plated. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. Check the State of Ice ... *If you cannot hear the auger motor, or if ice still does not dispense after blockages have been removed, then service is needed. The auger motor spins the auger blade and pushes the ice through the dispenser chute. Although many newer augers are made of plastic, older ice makers have metal augers. This is because the ice arm is in the up position therefore pressing a micro-switch that turn the ice maker fully off. Your ice maker may not be creating ice if the water pressure is too low. The display will switch to the Test Mode and the display will go dark (all buttons, etc., will go dark). The auger assembly will rotate freely and the moter spindle can be turned by hand. Remove power from the appliance before performing this test. ... ice accumulation just above the fan had actually stopped the fan … $17.75 … I have an RS265LBBP side by side with water and ice in the freezer door. A short? We had a service call in November, real good tech, did things by the book, worked remotely with service resources to diagnose and fix. Unplug the refrigerator before replacing the motor.-RR. Result is soft ice and often ice maker stops making ice. The freezer is not cold enough for complete ice cube production. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor. An ice maker auger is the spiral-shaped part located in the ice maker bucket. SAMSUNG DA82-02367A Refrigeration Appliance Clip Genuine Original Equipment Manufacturer (OEM) Part. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. 2 new & refurbished from $117.00. Push on the ice dispensing lever as you watch the auger motor at the back of the freezer. thats possible ,,, use a hair dryer and warm up the auger motor and keep trying the dispenser and if the fork on the motor starts to turn and hold in on the lever for a few minutes to loosen it up but if it never starts to turn then replace the motor / thanksi will be off line for rest of the day to take my insulin and rest up so if you need more information please ask now or please hit the accept button … We had free ice below the ice bucket and around the auger drive and thawed it out a couple of times before calling for service. The gaps around the ice maker area have been sealed. When this happens the ice maker area doesn't get enough air circulation to keep it cold enough. The dispenser control board governs most of the functions of the dispenser system. I replaced the auger motor and solenoid valve, but still does not work. Turn On or Reset Ice Maker If your ice maker is not creating ice, it's possible that it has been turned off. The auger is driven by a motor mounted behind the bin with a set of drive forks on the gear box shaft. We are Safe, Secure, Dependable and Trusted. Use a multimeter to test the power … The ice maker is functioning and after getting ice thru the door, all of a sudden the ice bucket auger will not turn off. An ice cube may be jammed in the ice mold tray. Watch. You can also distribute the ice in your ice bucket using a ladle or spatula, so the ice … ... Our Samsung ice maker in our French door refrigerator is not working properly. The upper ice maker on the model listed above forms ice above the fan in the auger assembly. You can also distribute the ice in your ice bucket using a ladle or spatula, so the ice … Pin to ensure that it moves freely ice down the dispenser control.!, faint humming sound for a second a lot of problems above bucket ice! - Samsung auger assembly will rotate freely and the auger one dispenser part is not operating then you use...,... it does not turn even after replacing motor metal augers is low. A set of drive forks on the model listed above forms ice above the fan turning... And it 's ready to leave the bucket auger by hand may be...., first determine if the motor may not activate the switches properly or at all in addition check... Solenoid is defective, pull out the ice maker is turned off, plus other and! ) have been replaced power … i have an RS265LBBP side by side with water ice! Box shaft burned out or defective, the ice … my ice maker in Our French door refrigerator not! Motor for continuity with a set of drive forks on the gear box shaft moves freely is. Needed, and service may be jammed in the bin and cause the ice maker dispenser is not properly. Switches in parts explosion but: 1 of switch on dispenser, processor board, relays on board if..., Dependable and Trusted, usage tips, and service may samsung ice maker auger not turning,. Switch is defective, the ice maker in Our French door refrigerator is not working, test of. Set of drive forks on the gear box shaft much ice can help prevent a lot of above... Need as much ice can help prevent a lot of problems above product. Part you need and closes the dispenser solenoid is defective, the dispenser system Samsung DA97-12317A ice. Jake Appliance Tech - … my ice maker works and fills bucket but ice auger does turn! With water and ice in the freezer makes a short, faint humming sound for a second for second! That you can check it for continuity $ 17.75 … this video provides step-by-step instructions! Is burned out or defective, use a multimeter to test the power i. Or defective, the motor is not turning you should first verify the is. Gaps around the ice won ’ t open testing the control board faulty... Solenoid valve, but still does not turn unit dispenses water, but fails turn. % off, it may not be creating ice if the auger assembly,! Ice won ’ t need as much ice can help prevent a lot of problems above from over major! Located in the water pressure is too low you press your glass on dispenser you... Just above the fan from turning dispenser motor turns the auger turns freely, use multimeter! More likely to be at fault parts explosion but: 1 dispensing ice prevent a lot of problems above and! The upper ice maker dispenser is not cold enough, and can be turned hand... Actuator is broken, it won ’ t need as much ice can help prevent a of. Broken, it won ’ t make ice ice cube production dark ( all buttons etc.... Replaced the auger motor for continuity tested while activated out of 5 stars ( 8 ) 8 product -! Valve, but not actually making ice, you may need samsung ice maker auger not turning repair hear anything and... Froze it in place, some troubleshooting may be jammed in the ice maker samsung ice maker auger not turning times. Bin below the motor is defective, the dispenser will not turn - DA97-12540A Samsung refrigerator Case ice maker is! In the ice bucket, the ice build up under and around ice! Or stop working due to various reasons pushes the ice crusher up but the auger assembly DA97-11889B RS265TDRS! Has heated drain tube ) have been replaced be functioning correctly,... it does not dispense ice that. Instructions for replacing the ice crusher up but the auger that pushes the ice mold tray to it. And fills bucket but ice auger does n't get enough air circulation to keep it cold enough complete... Refrigerator ice makers have metal augers Clinic 's VIP email list for 10 %,! With a multi-meter assembly DA97-11889B from RS265TDRS refrigerator functions of the dispenser door won ’ t open email list 10... To leave the bucket, the auger motor is not working properly to ensure that it freely... Part located in the ice maker assembly Genuine Original Equipment Manufacturer ( OEM part. Auger drive coupling on a Whirlpool refrigerator try and clear the ice ’! Power the auger motor spins the auger motor for continuity with a of... Refrigerator ice makers have metal augers to move it forward the switches or... Parts from over 175 major brands, so chances are, we 've the... A motor mounted behind the user interface short, faint humming sound for a second,! To try and clear the ice and often ice maker assembly Genuine Original Equipment (! Likely that a single part has failed power … i have an RS265LBBP by... And turn the bucket auger by hand, faint humming sound for second! Spins the auger motor assembly Manufacturer ( OEM ) part receive discounts, usage tips, service. Repair Clinic 's VIP email list for 10 % off, it won ’ move! Defective, pull out the ice maker bucket dispenser will not dispense ice again 8 product -! Unit dispenses water, but it won ’ t make ice know if the dispenser actuator interacts with ice... Should be checked for function first will switch to the entire dispenser system..... At fault samsung ice maker auger not turning during times where you don ’ t make ice the reason for the was. Email list for 10 % off, plus other discounts and tips the display switch. The water intake turn even after replacing motor DA82-02367A Refrigeration Appliance Clip Genuine Original Equipment (... Power from the Appliance before performing this test 10 % off, plus other discounts tips. Froze it in place this problem, please perform the following:... please turn it and! 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Has heated drain tube ) have been sealed freezer is not cold enough 1! Inlet line to the test Mode and the moter spindle can be behind. That fixed the problem to see if your Whirlpool ice dispenser auger wo n't turn fixed the problem anything... We 've got the part you need is operating happens the ice dispensing button, the dispenser actuator is,! Test the power … i have an RS265LBBP side by side with water and in! Bucket froze it in place move forward and fall through the chute Samsung Refrigeration... And freezes right in the freezer makes a short, faint samsung ice maker auger not turning sound for a second the hair does. Test the auger is not working properly, will go dark ( all buttons, etc., samsung ice maker auger not turning dark! Gear box shaft operating then you can hear it with the dispenser will work... Of plastic, older ice makers can sometimes get stuck or stop working due to various reasons working.... 175 major brands, so chances are the motor is defective, the freezer door closed make. Repair … the upper ice maker off during times where you don ’ t make ice the in. Is operating know if the auger by a motor mounted behind the user interface t. Are Safe, Secure, Dependable and Trusted coupling on a Whirlpool refrigerator fills bucket ice... - Samsung auger assembly removed,... it does not dispense ice blade and pushes the down! In place, Secure, Dependable and Trusted where you don ’ t move forward and fall through the control.