So given Virgin is neither, I wondered how to use ANA’s availability as a guide. I never had any language issues, and could always communicate regarding any service items. I flew Emirates’ First Class on A380, and one of the shade wasn’t working. But stay tuned, because soon I’ll share my thoughts on whether I’d rather fly The Room or Qsuites. Is it thinner than the CX Biz class pad that you just flown recently? The 4K IFE screen was also revolutionary though ANA could’ve definitely loaded a more robust selection of Western cinema. ANA has a fleet of new B787 aircraft but they are not in use on the Heathrow route. If you haven’t already taken your next ANA flight drink this sake on the plane, even if you have to call it up from business class. To kick off this trip I flew ANA’s new business class, known as “The Room,” from New York to Tokyo Haneda. [ANA Official Website] Information is available here on ground, in-flight, and optional services for passengers traveling in Business Class on ANA international flights. Your email address will not be published. ANA is launching a new Business and First Class seat on its Boeing 777-300ER aircraft, and the London route has been the first to get it. I like a nice firm bed, but at times, is impossible to get s good night’s sleep in Japan, because the beds are so hard. The shade is great if it works. Single seats with letters C and H face forward and are closer to the aisle. My favourite bit was the Japanese red bean paste dessert with fruit and jelly. I worked on my laptop for a bit, and then 2hr50min before arrival the crew turned on the cabin lights (though not to the brightest setting) in preparation for the pre-landing meal. There is also another USB port built into the armrest. Three aircraft operate in the fleet carrying up to 520 passengers on holiday in four different classes - First (8 seats), Business (56 seats), Premium Economy (73 seats), and Economy (343 seats). I’m very jealous and now I have a reason for switching my allegiance from JAL to ANA. For doing Ana airlines business class upgrade, you can easily book online or call upon the helpline number. I can play videos via USB from a phone or tablet much more easily (the quality isn’t quite AS exquisite, but it’s still great.) For upgrading business class, you should have a confirmed flight ticket for any class. I knew I had to try them, because both first and business class look industry leading. As I explained in the Dreamliner review, there wasn’t any award availability for the flights I needed, so TPG booked using his Business Centurion Card, earning a 50% Pay With Points rebate from Amex. Wow, serving Noguchi Naohiko in business class is pretty amazing. Flight attendants were hustling throughout the service but didn’t really check in with passengers. That’s the cost of adding privacy without increasing the footprint of a seat. A RED VENTURES COMPANY. In terms of amenities, the lounge had blazing fast Wi-Fi (speeds around 200 Mbps download and upload), as well as bathrooms, six shower rooms, some phone booths and a shared wireless printer. This is one of the best new long haul Wi-Fi offerings out there, in my opinion, especially as some airlines move to data-based pricing. That's great for connecting onward to Asia. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. They were also well maintained throughout the flight. This dish was excellent. Try this but also call up a drop of the business class one because it would make a good comparison. @Thirsty Go Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. I love the Qsuite, don’t get me wrong. However, if ANA really wants to take this product to the next level, it would be nice if they offered the option of a thicker mattress pad. There wasn’t something extra special like in JAL F where they would check and make sure the bathroom is clean before you used it, personal note, etc. The seat itself is a huge improvement over the other two ANA business class configurations I flew, with each fully-flat seat featuring direct aisle access. I flew YVR-HND recently and I was served a beverage before take off. A welcome addition to install air vents on the 777. ANA’s new 777s are very premium-heavy. But what really sets this apart, and what you can’t understate, is the sheer amount of space you have. Although the meal service was slow, every flight attendant I interacted with was warm and friendly. When this aircraft is used other than on U.S. and Europe flights, the First Class cabin will be offered Business Class service, and the Premium Economy cabin will be offered Economy Class … Also, Japanese seem to like rock hard beds, maybe it had something to do with them sleeping on the floor (tatami)? The live map is highly customizable and was more than enough to keep this AvGeek happy. Possibly most delightful is that the footwell is huge, so you won’t feel restricted when sleeping. So, even if you aren’t traveling around the world, you can still fly in comfort to Japan and Southeast Asia. Once fully closed, there is a small gap, but it still creates a sense of personal space. ExpertFlyer is owned by the same parent company as The Points Guy. It was my first experience with the airline, and overall, I was more than pleased with the food and beverage offerings as well as the service. Nope, that’s not water I’m drinking, but rather I switched from champagne to the lovely Junmai Daiginjo Hakkaisan sake. Find information about ANA services. Duration: 14hr15min There’s also a small snack bar between these cabins, and they had both additional amenities, as well as a small selection of packaged snacks. One Mile at a Time is owned by PointsPros, Inc. Ichiran is miles better. I ended up redeeming 75,000 Aeroplan miles for this ticket, and paid a total of $116 in taxes, fees, and carrier imposed surcharges. You can connect your phone to the TV screen to preload your selections into a playlist. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. Here is it is completely passed over. How to Book ANA Business Class with Points and Miles. Better yet, ANA recently eliminated fuel surcharges on … You can redeem 75,000 Air Canada Aeroplan miles, and you’ll pay mild, You can redeem 80,000 United MileagePlus miles (if booking close to departure, There’s a forward cabin, between doors one and two (immediately behind, Then there’s a main cabin with with 40 seats spread across 10 rows, Then there’s a rear cabin with 16 seats spread across four rows, The seats as such kind of look about as thick as ironing boards, Design wise, this looked to me like a cross between, While not the most stylish cabin in the sky, I do think it’s significantly more stylish than ANA’s old cabin, In odd numbered rows (seats “A,” “E,” “F,” and “K”), seats are rear facing and are further from the aisle, and window seats are closer to the windows, In even numbered rows (seats “C,” “D,” “G,” and “H”), seats are forward facing and are closer to the aisle, and window seats are further from the windows, The door can be slid in or out from the “front” of the seat, Then there’s a privacy partition at the “back” of the seat that that can be raised or lowered, and that becomes part of the door. In even numbered rows (seats “A,” “E,” “F,” and “K”), seats are forward facing and are closer to the aisle, and window seats are further from the windows”. At 5’11” myself, I had to bend my knees to sleep. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. There are various seating options, with plenty of counter space for those looking to work. I slept really well for nearly five hours, and woke up with about 4hr30min remaining to Tokyo, as we had just crossed the Bering Strait. It’s anyone’s guess when ANA will add more routes, but for now, you’ll see the product pretty consistently on those runs. It has a lot in common with Qsuites — the seats have doors, half of the seats are rear facing, and the configuration is staggered. I’m surprised they have partnered with Ippudo on the ramen, as it’s one of the wrist chains in Japan imho. The highlight of biz-class dining was definitely the Japanese cuisine. If you’re keen to fly The Room, be sure to set an ExpertFlyer alert for your desired flights. Business Traveller previously paid a visit to the British design firm Acumen and conducted an in-depth look at the airline’s new business class seat. The 24″ and 42″ displays in the J and F cabins are 4K resolution and being able to watch whatever content I want off my phone, tablet, laptop, etc, at high resolution is a huge win. Wondering if that would be a better option than two windows or a window + center. These seats are significantly smaller than all the other options we talked about above, which is what gives this aircraft the last-place ranking. I was on a discounted paid ticket from Hong Kong that connected in Tokyo, but biz and first-class award seats were released just one week before departure. Oh, and perhaps the most exciting of all of this? These 787-8 business class seats measure 19.4 inches wide and 59 inches in pitch. Not to spoil anything, but move over Qatar Airways, because the Qsuite has officially been outdone! There were pre-departure meals. Interesting comments, did the seat have sufficient length for you in full sleep mode? Amazing.. patiently waiting for these to hit the west coast… obviously have not flown these yet, but agree looks like the qsuite may be #2. @UA-NYC: ANA’s new business and first class cabins include what it says is the world’s largest 4k resolution monitor on a commercial aircraft. It was like my little cocoon… actually it wasn’t so little. Japanese carriers board widebodies in record time and my flight was no exception. Earlier this year, ANA blew us away with its brand new Boeing 777 cabin. The bathrooms were quite nice, and even had bidets. At 5:10PM we began our pushback, at which point the safety video was screened. Now, the airline has added its third route to the new cabin portfolio. I’d definitely recommend the former since the provided pair was mediocre at best. I don’t understand why many non North American carriers don’t carry craft beers: they aren’t much more expensive than mass produced beers. If you push once the shade is drawn, and if you push it again it goes to full blackout mode. Looks like a spectacular product. I highly recommend trying it. The interior features 48 fully flat Business Class seats, 21 Premium Economy seats, and 146 Economy Class seats. ANA’s 787-9 aircraft have a massive business class cabin, consisting of 48 seats spread across two cabins in a staggered configuration. In addition to eight First Class suites, there are a grand total of 64 business class seats, spread across 16 … @The nice Paul – I really didn’t see this as an issue. Thanks — that’s helpful (and not brilliant in what looks otherwise like a great new seat). The First Class suites are arranged in a 1-2-1 configuration. Can the HDMI evangelists explain why they find it so useful on a plane? But that St Michelle chardonnay is trash, yuck! The business seats are spread across two cabins in a 1-2-1 configuration, consisting of 13 rows. ANA’s very last business class product to the United States is on the 787-8. Once the seatbelt sign was off, the crew closed curtains between cabins. I decided to go with the western menu (don’t worry, on my subsequent ANA flight I’ll have the Japanese meal), and was served the starter about 90 minutes after takeoff. Once I got on board, my mind was blown. After flying it on a two-week old 777, let’s just say that ANA should have trumpeted the debut of its new biz class — because it really is at the top. ANA’s 787-9 are outfitted with an updated version of the Staggered Business Class seats that are also present on their 777’s, which we just flew on from SFO. ANA business class individual air nozzles. On the plus side, ANA has hilarious videos about safety in Japan, which I’d highly recommend watching. Find information about ANA services. We may receive compensation when you click on links to those products. The seat is as flat as can be, with zero support anywhere. It doesn’t appear that they offer a turndown service in ANA business class (not proactively at least), and I also found it interesting that they didn’t mention the doors to passengers, but rather people were left to find out themselves. 1. The next course came 45 minutes later and my main course was served well over two and a half hours into the flight. Just below the controls are the light switches. Do Virgin miles awards on ANA count as ‘ANA’ or ‘Star Alliance’ – on the ANA website there seem to be quite strict differences in how The Room can be booked on certain days. The easy-to-use seat controls are located just below the table. Have to echo the sentiment of others: the HDMI ports may seem like an afterthought but are game changers. Other areas for improvement include a better entertainment selection and an option for a thicker mattress pad. Probably not in time for my May trip. Right next to the HDMI port are a universal power outlet and fast-charging USB port. I can’t imagine what business class will look like in ten years or more. About five minutes after settling in Naito came by my seat to introduce herself, and tell me she’d be taking care of me. Seats are in a 1-2-1 configuration. Take a closer look. Either $5 or 5% of the amount of each transfer, whichever is greater. I flew ANA F from IAD in the old product last year and they didn’t even pour all the drinks at your seat. I also found the service of ANA to have somewhat decreased over the years? Waiting for this product to roll out on the LAX-NRT/HND flights!! They put some thought into the design, because the bottom of the cabinet has an area that “folds up,” so that you can charge things while the compartment is otherwise closed. I don’t know if number of comments is an indication of the number of people engaging about a post, but reviews do not get as many comments as other topics, such as the most recent Ukrainian plane crash or the American Airlines downgrade that Ben posted about. (they have good service in the back!). There were just nine Western TV shows to watch. Great review as always. The seat was noticably lower to the floor than any other Y,J, F seat out there. This has quite a resemblance with A350-1000 Qsuites. This is a shot of the main Business Class cabin. Additionally, the IFE user interface is the most robust I’ve seen in all my travels. And is that an edible spoon I saw? It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. They are all standard-sized, but each features a bidet function and a selection of amenities, including a face and body sheet, mouthwash, toothbrush and toothpaste. I flew them once and I don’t remember all of it because I was so drunk after about 3 hours that I think I just fell asleep as soon as the meal service had been cleared. In total, the $2,674 itinerary required 133,700 Membership Rewards points, but because it was booked as a revenue ticket, I was eligible to earn frequent-flyer miles.I credited the flight to United MileagePlus — as a Premier 1K member, I earned 23,… No personalization at all, and the service was same as Eco class. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. A Look Inside ANA Business Class Enjoy the comfort of ANA business class. The table separates the seat from the aisle. ANA’s 787 business class seat is a variation of the same seat used by Emirates aboard the well regarded A380 and is nicely padded. There will be a total of 12 completely redesigned B777-300/ER's featuring this new product. Is the nixing of pre dep drinks recent of restricted to certain routes? The video I watched was all about how to stay safe in Japan, saying “don’t let your guard down” and “you need to watch out when walking on the streets, and be aware of bag snatchers.”, If there’s one place in the world you can travel where you can let your guard down when it comes to safety, it’s Japan. Even my Google Pixel couldn’t fit. Question: the “thin pad” for sleeping, how thin is it? While this configuration is somewhat unique, it’s ultimately similar to what you’ll find in business class on airlines like airberlin, Etihad, etc. This isn’t a seat, it’s a fully flat sofa bed with the latest electronics, Japanese wood touches and more… Having a second screen increases the productivity significantly, and could be the sole reason for choosing this over JAL. If ANA were to improve the ground experience and modify the service flow, it would even compete with some international first-class offerings. There wasn’t much service on the ground otherwise, and ANA doesn’t offer pre-departure drinks in business class. Carlos Ghosn welcoming you to ana WiFi? In my experience, there are tons of Diamonds on U.S.-bound flights, so I was initially nervous that the cabin would be filled and hard to photograph by the time I got on the plane. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). But when I fly in that product I find myself constantly bumping my knees and elbows on things, because it is a bit tight. When I first saw the seats I had a few thoughts: Fundamentally ANA’s new business class seats are staggered, so in alternating rows passengers are either seated closer to the windows or closer to the aisle: Personally my strong preference would be to sit in a window seat in an odd numbered row. He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. One part extends horizontally and the other vertically. It took almost 3 hours to receive the meal, which was very concerning for a 6 hr 40 minutes overnight flight; the crew did come round to apologise for the delay however. You can even browse and order duty-free items directly from the IFE system. There are two buttons to release the door components. These would be my least preferred choice, regardless of whether I’m traveling alone or with a companion. Please view our advertising policy page for additional details about our partners. ANA to streamline Flight Attendant communication using hearable device. I also know the Singapore first class drinks problem. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. They couldn’t have been more different, but they were both incredible. Within minutes, I’d cleared security (shoes stayed on) and I was on my way to the ANA business lounge located across from Gate 110. Too often I’m fumbling to secure the tray table in premium cabins, so I give ANA credit for really thinking through the details here. There are two pillows and a blanket waiting for you on your seat that in any other case you’d put in the overhead bin but because the seat is so wide you can just leave them there and use them as an armrest. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. All Nippon Airways 109 ANA A380 Business Class Japanese Meal. That’s not a bad thing; I actually thought it was very comfortable. ANA opens up a decent amount of award space to its Star Alliance partners like United and Aeroplan. There are two lights on either side of the seat for reading, plus one near the TV that’s focused on the tray table and two above the seat for general illumination. There are two food areas in the lounge, one at either end of the rectangle. Breeze Airways Wants To Pay Pilots How Much?! 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